I want to help

Hythe and Lyminge

Volunteer with the Hythe & Lyminge Community Support Hub

Phone: 01303 269 602

Email: [email protected]

Age UK Hythe & Lyminge
Sanford House
Stade Street
Kent CT21 6BD

Romney Marsh

Volunteer with the Romney Marsh Community Support Hub

Email: [email protected]

Romney Marsh Day Centre
Sunflower House
Rolfe Lane
New Romney
Kent TN28 8JR


Volunteer with the Folkestone Community Hub

Email: [email protected]

Folkestone Community Hub
Three Hills Sports Park

Cheriton Road
Kent CT19 5JU


NHS Volunteer Responders has been set up to support the NHS during the COVID-19 outbreak.

Folkestone and Hythe District Council

I need help

Hythe and Lyminge

Contact the Hythe Community Support Hub

Phone: 01303 269 602

Email: [email protected]


Contact the Folkestone Community Support Hub

Fill in the form below and email to [email protected]

Phone: 01303 316 186

Romney Marsh

Contact the Romney Marsh Community Support Hub

Phone: 01797 208 590

Email: [email protected]

The Folkestone Haven

Folkestone Haven Recovery Workers can offer a listening ear and help you to create a safety plan for your mental wellbeing during this crisis.

Call for free 0808 1963 569

These lines will be operating between 6pm and 11pm from Monday to Friday, and between 12 noon and 11pm on weekends and bank holidays.

Folkestone and Hythe District Council

Email [email protected] or call 01303 761 116

Health Advice
Business Advice
Travel Advice


COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus called Coronavirus.

Stay alert

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly

Self-isolate if you or anyone in your household has symptoms.

Check if you have symptoms

If you have symptoms, do not go to a GP surgery, pharmacy or hospital.

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Use the 111 online coronavirus service to find out what to do.

Apply for a coronavirus test

Anyone with COVID-19 symptoms, regardless of age, is now eligible for testing.

If you have any questions, you can contact the Coronavirus Testing Call Centre on 0300 303 2713 for assistance (open 8am to 8pm).

Follow the link below to apply for a test:

Apply for a coronavirus test (key workers)

If you are an essential worker, or live with an essential worker, and have coronavirus symptoms, you should apply for a test via the GOV.UK portal.

If you have any questions, you can contact the Coronavirus Testing Call Centre on 0300 303 2713 for assistance (open 8am to 8pm).

Follow the link below to apply for a test:

Pregnancy advice

If you are pregnant you are more vulnerable to getting infections than a woman who is not pregnant. If you have an underlying condition, such as asthma or diabetes, you may be more unwell if you have coronavirus.

If you develop more severe symptoms or your recovery is delayed this may be a sign that you are developing a more significant chest infection that requires enhanced care.

If you feel your symptoms are worsening or if you are not getting better you should contact your maternity care team or use the NHS 111 online service for further information and advice.

Working safely during coronavirus (COVID-19)

The Government, in consultation with industry, has produced guidance to help ensure workplaces are as safe as possible.

These 8 guides cover a range of different types of work. Many businesses operate more than one type of workplace, such as an office, factory and fleet of vehicles. You may need to use more than one of these guides as you think through what you need to do to keep people safe.

Should I close my business?

All businesses and venues outlined in the document below must not open to the public.

Am I a key worker?

The Government has asked parents to keep their children at home, wherever possible, and asked schools to remain open only for those children who absolutely need to attend.

If your work is critical to the COVID-19 response, and you cannot keep your child safe at home then your children will be prioritised for education provision.

Support for local businesses

The Chancellor has set out a package of temporary, timely and targeted measures to support public services, people and businesses through this period of disruption caused by COVID-19. You may be eligible for loans, tax relief and cash grants.

Use the Government's business support finder to see what support is available for you and your business.

Support for self-employed

The Government has announced it will pay self-employed people a grant worth 80% of their average monthly profits over the last three years, up to £2,500 a month, for three months – but we will extend for longer if necessary.

Apply for the Future Fund

The Government has launched a Future Fund to support continued growth and innovation in sectors as diverse as technology, life sciences and the creative industries.

Subject to eligibility, the Fund can allocate Government loans to UK-based companies ranging from £125,000 to £5 million, subject to at least equal match funding from private investors.

HMRC help

A dedicated helpline has been set up to help businesses and self-employed individuals.

If you are concerned about being able to pay your tax due to COVID-19, call HMRC’s dedicated helpline on 0800 0159 559.

Read more at:
HMRC's tax helpline

Kent County Council

KCC has a dedicated business support line for coronavirus-related issues, delivered by the Kent & Medway Growth Hub.

Call 03333 602 300

Call for businesses to help make NHS ventilators

The Department for Business, Energy and Industrial Strategy is looking for organisations who can support in the supply of ventilators and ventilator components across the United Kingdom as part of the Government's response to COVID-19.

If you think your business can help, please follow the link below to register your details.

Cyber security advice for moving your business online

More businesses are operating online due to the coronavirus. The National Cyber Security Centre (NCSC) has published guidance for sole traders and SMEs on moving from the physical to the digital.

Travel Advice

The Foreign & Commonwealth Office (FCO) now advises British people against all non-essential travel worldwide.

If you now need to change or cancel your travel plans, follow these steps:

  1. contact your airline, travel company, cruise line or other transport and accommodation providers
  2. get in touch with your insurance provider
  3. continue to follow the NHS coronavirus guidance

If you’re abroad

You must follow the advice of local authorities. Your safety and security is the responsibility of the local authority where you are.

If the local authority where you are proposes to quarantine you for your own protection, you should follow their advice.

If you wish to leave the country you are in, contact your airline or travel company and your insurance provider as soon as you are able, and keep up to date with the latest developments. International travel may become more difficult. The UK Government will only organise assisted departure in exceptional circumstances.

Copyright 2019 Damian Collins. All rights reserved

Promoted by Russell Tillson for and on behalf of Damian Collins, both of Folkestone & Hythe Conservative Association both at 4 West Cliff Gardens, Folkestone, Kent CT20 1SP


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